At Quiznx.com, we strive to provide a high-quality experience through our quizzes and assessments platform. This Cancellation and Refund Policy explains how cancellations and refund requests are handled for all subscription plans, including monthly and annual billing.
1. Subscription Cancellations
You can cancel your subscription at any time from your account settings.
Free Plan:
No cancellation is needed; you can stop using the platform at any time.
Paid Plans (Monthly/Annual):
- Your subscription will remain active until the end of the current billing period.
- After cancellation, no further charges will be made.
- Access to paid features will end once the billing period concludes.
To cancel your subscription:
- Log in to your account
- Navigate to Billing / Subscription Settings
- Click Cancel Plan
For assistance, email us at trainings@certifyera.com / sales@certifyera.com.
2. Refund Policy
General Refund Policy
We do not offer refunds for:
- Partial use of the service
- Downgrades during an active subscription period
- Unused time on a subscription
- Subscription renewals if not cancelled before the renewal date
Annual Subscriptions
Because of the discounted nature of annual plans, refunds are not provided once the subscription is active. Please review plan details carefully before purchase.
Exceptional Circumstances
We may offer a refund in exceptional cases (e.g., accidental charges, duplicate billing, or proven service interruptions). Such requests must be made within 7 days of the billing date by contacting trainings@certifyera.com / sales@certifyera.com with your account details and reason for the request.
All refund decisions are at the sole discretion of Quiznx.com and processed back to the original payment method.
3. Trial and Free Plan Use
We encourage users to explore our platform via the Free Plan before committing to a paid subscription. This allows you to test functionality and determine if it meets your needs.
4. Auto-Renewal & Billing
All paid subscriptions automatically renew unless cancelled before the renewal date. We are not responsible for charges resulting from failure to cancel on time. You will receive reminders (where applicable) before your renewal.
5. Contact Us
If you have questions about your billing, subscription status, or eligibility for a refund, contact us at:
Thank you for using Quiznx.com — your trusted quizzes and assessments platform.